KIS and its team members bring
“Relentless IT� to the Virtual SysCom.
The KIS
mission is to relentlessly provide world class customer satisfaction in the Information
Technology and Professional Services marketplace while maintaining
commitment to the highest standards of ethical behavior and professional
integrity. KIS accomplishes this by combining quality products and
proven technologies, with proven professionals dedicated to providing
unsurpassed service and support for our customers and partners.
The KIS Team
believes quality assurance is a continuum of practices that
result in value-added capabilities for both the customer and the
team. To this end, the KIS Team is made up of companies that adhere
to quality practices and for the most part are ISO practitioners,
if not already ISO registered.
KIS is a protégé
of AMSEC LLC and, through this relationship, is following the
established standards towards our eventual ISO registration. While
not at the AMSEC, EG&G, SRC, Verizon FNS business partner team
ISO levels, we are true in our commitment to our customers, the
value we provide to meeting customer requirements, as well
as customer expectations. For the KIS Team quality performance means
two things. First, we take pride in satisfying our customers by
delivering products and services that meet or exceed their specified
requirements at the agreed price and within schedule. Secondly,
the team commits to continuously improve the processes
by which we provide our products and services, so our work
meets requirements without error and is done right the first time.
We recognize customer appraisal of our performance is critically
important to our overall reputation and our customers' satisfaction
is the key factor in our overall success. As a team we perform to
this standard.
The KIS Team
will employ innovative management best practices and cost savings
techniques to provide the Navy with best-priced, top performance
services. The KIS Team Teaming Agreements promote rapid response
from each organization to perform or assist in all areas, and clearly
designate the responsibilities of the prime contractor and subcontractor
relationship. KIS is well experienced at small/large-corporation
relationships and have effectively managed numerous subcontractors
by: 1. integrating professional support services and 2. molding,
managing and maintaining these efforts.
KIS Team approach
to integrate professional support services within and across the
Virtual SysCom to institute best practices and realize cost savings
to effectively integrate professional Seaport services, the KIS
Team will integrate and report cost, technical, and schedule performance
data and continually evaluate for improvement opportunities and
provide an organizational structure to facilitate communication
and effectively utilize the workforce, teaming arrangements and
each teammate’s corporate structure.
KIS Team will
uniformly report Seaport cost, technical, and schedule performance
in an integrated, standard, and concise manner. All database structures
related to cost, technical performance, and schedule tracking will
be maintained in accordance with task order requirements. For example,
the most significant cost driver is direct labor. All labor categories,
expected salaries, and bases of estimates will be maintained and
tailored in order to provide maximum cost savings. The KIS Seaport
Program organization is simple and clean, with direct reports, who
have full insight into every aspect of the work performed. Therefore,
the steps from Task Order activation to Work Authorization, through
Lessons Learned and even Contract Close Out, are already defined,
in place. Every new KIS Team Seaport employee will readily recognize
their role in the structure and their responsibilities; but will
still receive four additional hours of in-transition training in
order to reinforce their understanding of this management integration
model.
The KIS Team
quality assurance approach defines an organizational structure to
support Seaport that is client-oriented, and empowers our Project
Manager and Task Order Managers with the authority needed to provide
high quality services and products. The KIS Team organizational
structure is based on the principle of vesting the maximum levels
of authority and decision-making power to the level of management
closest to the client.
To ensure success,
KIS will maintain overall control through proper reporting and communication
channels. The heart of our organizational structure is an approach
in which our Project Manager and Task Order Managers are fully authorized
to act on any issues within their respective areas, and to obligate
The KIS Team up to the maximum value of any Task Order to satisfy
customer requirements. Our corporate level provides resources, tools,
strategic guidance, and high-level policies to aid in this effort.
Our Project Manager is expected to adapt these resources and policies
to best fit the needs of Seaport clients. To accomplish this, we
follow four practices:
• Empower
our Project Manager and Task Order Managers through comprehensive
training in the skills they need to take care of customers without
having to face an overly bureaucratic management process.
• Vest
our Project Manager and Task Order Managers with appropriate authority.
The Project Manager has full authority to commit KIS for all aspects
of Seaport contract requirements.
• Back
this authority with corporate resources. We realize for this
authority to be effective, it must be backed by strong central control
of and support for practices, procedures, standards, quality management,
productivity tools, reporting methods, accounting and tracking mechanisms,
and human resource management.